Post-Flight Passenger and Customer Reviews / Comments
Bob H., Scottsdale, AZ
“Everything went well yesterday and those pilots are great. Thanks for your assistance on this.”
Penelope D.
“Michelle-thanx for your fantastic triage early this am (especially early for you)…we ended up going in and out of Berkley, WV…smooth flight, great crew, excellent equipment. Looking forward to booking our next trip! best, Penelope.”
Entertainment Talent Agency
“Everything was perfect this weekend. I thought the pilots were great – very conscientious – and your folks keeping us posted on departures and arrivals was much appreciated.”
Assistant to the CEO, Leading Info Mgmt Company
“Nice! Very impressive! I must say, out of the several private charter companies I have solicited bids from today, you are the most responsive and quick to respond, as well!! I sure hope that I get to work with you in the future. Thanks for all of your help!”
Owner, Leading Travel Agency
“I see my brother had the opportunity to use you guys last Wednesday. He said it was a great experience and was impressed with the service/follow up. I would like to go ahead and lock in our plans and the Pilatus PC-12 for the 26th if I can please?”
Travel Agency in business 35 years
“They really liked the pilots and the plane. Thank you as usual!”
M. Hayes
“I just wanted to say thanks so much for all of your help with our charter yesterday. We really appreciated how smooth everything went thanks to you!”
K. Parker
“I wanted to thank you so much for all your help in arranging the flight for our family yesterday. The pilots could not have been nicer or more helpful…the flight officer inquired as to whether we were ready to take off and asked several times if he could get us anything during the flight…”
Dave R.
He does a great job and is a super representative and asset for your company. Congrats on your growth and good luck with its continued success.
Randall F., Jackson Hole
“Fantastic flight thank you… and the airport was busier than I have ever seen!”
Nina C.
“I did a search for safest and most luxurious private jet companies and your company came up at the top of the search. I submitted an online request for a quote to which Michelle Murphy responded directly. Michelle shepherded me through the process beautifully and managed all of my questions with terrific patience, kindness and professionalism. White glove service is important to me and I definitely felt like I was on the receiving end of it through your company. I chartered a Lear Jet 55 and it was perfect for our needs and both crews were terrific. It will be difficult for me to fly any other way after my experience with your company.”
Christopher Vader
“I wanted to take a minute to thank you for your help. You have been outstanding to work with. I would recommend your services without hesitation or reservation to any colleague or client.”
To C., Minneapolis MN
“Everything went well. Thanks!”
Jeffrey I.
“I contacted a few companies, and you were the only one that was willing to work with us in the situation. That speaks volumes as to the integrity and character of the company. I hope to do business with you in the future and will recommend your company to my friends and family. It is wonderful to see a company that has the same ethics, character, and love for aviation that I, myself, have.”
B. Baird
“The guys lvoed the flight and everything went off smoothly. Thanks for all your help and we’ll be contacting you again if we evern need another…I’m afraid they’re hooked so it might be sooner than later ;)”
Jim C.
“Nanette, Thanks – as always – for the special attention you give. My sincere appreciation!
Deb Z.
“It was great working with Michelle Murphy!!! She is always there…and the aircraft people especially the last pilots, Joseph and Amanda were fab. Great people make a great company. Thank You.”
Christopher S.
“Thanks for all the work and help. I have your contact info and stories of my great experiences working with New Flight to some family members. Hopefully they’ll shoot you an email next time they need something. Truly the best service!”
Dave R.
“Our flight Friday was a great experience and we will certainly call again. Last time I called around to people I knew since it was last minute and I think what I am learning is I only have to make one call, to you guys. Second, I wondered if plunking down some money for so many hours was a better way to go vs. just booking the trips separately but it looks like separately works out ok. I will call in the future. Good luck and have a great day. Our next trip to Chicago is Septemeber 21st, November 3-4 to Dallas, and December 7th to Chicago. Those are on the schedule so far.”
George W.
“Your service to us at a difficult time went above and beyond anything I could have imagined. You are a true professional in every sense of the word and your organization is to be commended for realizing, not only your value and the exemplary service you provide, but also the support you offer. Your levels of care and compassion far exceed what is commonplace in today’s business world.”
